We understand that time is precious. For us to provide you with the basic needs of your pets, from premium pet food and approved veterinary diets, including toys and accessories, bowls, carriers, and cat litter, our delivery service can now reach you wherever you are as we are now delivering across the UAE. At The City Vet Clinic, we can guarantee you that your comfort is one of our top priorities.

We have a wide range of selections from top brands and have ensured that we stock only the best in the market. In addition, we have partnered with trusted suppliers like Hills, Royal Canin & Pro-plan for your prescription vet diet food. So worry no more; we will take care of your pet food deliveries and deliver right to your doorstep.

What is the minimum order, and how much is the delivery charge?

  • No minimum order and the delivery charge is AED20.

When can I expect the delivery?

  • Provided all items are available in stock; order requests for a Next Day Delivery must be placed before 4 PM. Delivery requests received from 4 PM until the next day before 4 PM will be processed the day after.

What are the delivery timings?

  • Every Day (except when a branch is closed)
  • Time Window (between 9 AM – 6 PM)

What are my payment options?

  • Cash on Delivery
  • Payment Link

Providing us the Correct Address:

To ensure delivery of items to the correct address, kindly provide us your complete details with the St No, House No and Villa number.

Terms & Conditions:

Payments should be made in AED. If payments are not received before delivery, we hold the right to cancel or reschedule your delivery request. This is especially true for a payment link as we cannot process the order until we receive the payment.

Confidential Information:

As we understand the safety of your personal information, please be advised of the form of payments that we ONLY currently accept. Rest assured that we use all the security tools at our disposal to protect your data and card details.

Call 800-3990 or send an email at [email protected] for your orders.

The City Vet Clinic

Where Your Pet’s Health Comes First